FAQ

Please book using our web site. For last minute bookings please call 0330 111 2965.

Games are 60-80 minutes.

Games require a great listening skill and attention to details so a good understanding of English is advisable. However, we do our best to help players.

We do provide secure lockers. We do not take any responsibility for loss or damage of personal items during the game.

If you book online, you can pay by card.

We offer special discounts for groups over 16 players. Please contact 0330 111 2965 or email escape@thelockey.co.uk.

Inside Centre VR BH1 is able to accommodate wheelchair users, though there is one area that is not accessible. Please double-check with a member of our staff regarding your situation. In the future, we are planning to build escape rooms designed for wheelchair users.

Don’t worry! You will always have help when you need it.

The only people who will be with you in the escape room are those you invited.

Please see section SPECIAL EVENTS.

Yes! You can buy a gift card here.